Delivery & Returns Information

UK Delivery

If you are in the UK then we will send your medal out via Royal Mail.  

All orders are sent 3-5 days after receipt of your evidence for the event you entered.

If you would like us to ship to an alternative address rather than your registered billing address, simply supply an alternative delivery address when checking out.

Please note: The Billing address must be the address your payment card is registered to. PO Box addresses may not be accepted.

 

International Delivery

If you are outside the UK then we will send out via a Royal Mail International service.

All orders are sent 3-5 days after receipt of your evidence for the event you entered.

In order to keep your postage costs down, when entering 3 or more virtual races in a single transaction, the medals will be sent in a single shipment when the first medal is claimed. If this is not acceptable, please enter each event seperately. For more details, please email ussales@yourvirtualchallenges.com

Please note: The Billing address must be the address your payment card is registered to. PO Box addresses may not be accepted.

 

Returns

As you are purchasing entry to an event we do not accept cancellations. Due to limited places available for each event, any refunds will be at the discretion of Your Virtual Challenges.